Privacy Policy

Privacy Policy

Renacta Nutrition and Wellness LLC and Renacta Nutrition and Wellness, S. de R.L. de C.V. (referred to as "we," "us," or "our") value the privacy of our users ("user" or "you"). This Privacy Policy outlines the methods we employ to collect, utilize, disclose, and protect your information when you access our website [renacta.com] [and our mobile application] and engage with any other forms of media, channels, websites, or applications associated with them (collectively, the "Site"). Please carefully read this Privacy Policy. If you disagree with the terms outlined herein, please refrain from accessing the Site.


Policy Changes

We reserve the right to modify this Privacy Policy at any time and for any reason. We will notify you of changes by updating the "Last Updated" date of this Privacy Policy. Any changes will become effective immediately upon posting the updated Privacy Policy on the Site. By using the Site after the posting date, you agree to the revised terms without the need for separate notice.

 

Review of Policy

We encourage you to periodically review this Privacy Policy to stay informed about updates. Continued use of the Site after the posting date of a revised Privacy Policy constitutes your acceptance of the changes therein.


Collection of Information

We may gather information about you through various means. The information we collect on the Site encompasses:


Personal Data

This includes personally identifiable information such as your name, shipping address, email address, telephone number, as well as demographic data such as age, gender, hometown, and interests. You voluntarily provide this information when you register on the Site [or our mobile application] or engage in activities such as online chats and message boards. While you're not obligated to provide personal information, refusal may restrict your access to certain Site features [and our mobile application].


Derivative Data

Our servers automatically collect information when you access the Site, including your IP address, browser type, operating system, access times, and pages viewed before and after accessing the Site. If you use our mobile application, this information may also comprise device details, interactions with the application and other users via server log files, and other data you choose to provide.


Financial Data

When you make purchases, orders, returns, exchanges, or request information about our services on the Site [or our mobile application], we may collect financial data such as payment method details. However, we store minimal financial information, as payment processors manage most of it. You're advised to review their privacy policies for further information.


Facebook Permissions

By default, the Site [and our mobile application] may access your basic Facebook account information, and you can grant or deny permissions for additional data. Refer to the Facebook Permissions Reference page for more details.


Data From Social Networks

If you connect your account to social networks like [Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter], we may access user information including your contact details and public data.


Mobile Device Data

Accessing the Site from a mobile device allows us to collect device-related information, such as mobile device ID, model, manufacturer, and location.


Third-Party Data

If you link your account to third-party platforms, we may access personal information and network friends' data with your permission.


Data From Contests, Giveaways, and Surveys

We collect personal and other data you provide when participating in contests, giveaways, and surveys.


Mobile Application Information

If you use our mobile application:

  • Geo-Location Information: We may request access to your location information to provide location-based services.
  • Mobile Device Access: We may request access to certain features on your mobile device to enhance functionality.
  • Mobile Device Data: We may collect device information and operating system details.
  • Push Notifications: We may request to send push notifications for account-related updates.

Use of Your Information

Accurate information aids us in providing a smooth, efficient, and tailored experience. We may use collected information for purposes including:

  • Administering sweepstakes, promotions, and contests.
  • Assisting law enforcement and responding to legal processes.
  • Compiling anonymous statistical data for internal or third-party use.
  • Managing and creating your account.
  • Delivering targeted advertising, newsletters, and promotions.
  • Sending account-related emails.
  • Enabling user-to-user communications.
  • Processing purchases, orders, payments, and transactions.
  • Personalizing future visits to the Site [and our mobile application].
  • Enhancing Site [and our mobile application] efficiency and operation.
  • Monitoring and analyzing usage trends to improve user experience.
  • Notifying you of Site [and our mobile application] updates.
  • Offering new products, services, and recommendations.
  • Conducting business activities.
  • Preventing fraud and protecting against criminal activity.
  • Processing payments, refunds, and resolving disputes.
  • Requesting feedback and addressing customer service inquiries.
  • Sending newsletters and support solicitations.
  • [Other]

 

Disclosure of Your Information

 

We may share collected information in the following situations:

 

By Law or to Protect Rights

Information about you may be shared if necessary to respond to legal processes, investigate potential policy violations, or safeguard the rights, property, and safety of others, as allowed or required by applicable law.


Third-Party Service Providers

We may share your information with third parties providing services on our behalf, including payment processing, data analysis, email delivery, hosting, customer service, and marketing support.


Marketing Communications

With your consent, we may share your information with third parties for marketing purposes as permitted by law.


Interactions with Other Users

Your interactions with other users on the Site [and our mobile application] may expose your name, profile photo, and activity descriptions.


Online Postings

Content you post to the Site [or our mobile application], including comments and contributions, may be publicly viewable.


Third-Party Advertisers

Third-party advertising companies may use tracking technologies to serve ads based on your visits to the Site [and our mobile application] and other websites.


Affiliates

We may share your information with affiliates, requiring them to honor this Privacy Policy.


Business Partners

Your information may be shared with business partners to offer products, services, or promotions.


[Offer Wall]

Our mobile application may present a third-party "offer wall" for virtual currency or items. Clicking on it may share your user ID to prevent fraud and credit your account.


[Social Media Contacts]

Connecting via a social network may expose your information to your contacts.


Other Third Parties

Information may be shared with advertisers and investors for business analysis and marketing.


Sale or Bankruptcy

If we reorganize, sell assets, merge, or are acquired, your information may be transferred to the successor entity. If we cease operations or enter bankruptcy, your information may be acquired by a third party.


Third-Party Actions

We are not responsible for third-party actions with your data. To stop third-party communications, contact them directly.


Tracking Technologies


Cookies and Web Beacons

We use cookies and tracking technologies to enhance the Site [and our mobile application]. Most browsers accept cookies by default, but you can adjust settings to decline or receive notifications about them.


Internet-Based Advertising

Third-party software may use cookies for ad campaigns and marketing initiatives. Opt-out through the Network Advertising Initiative Opt-Out Tool.


Website Analytics

Third-party vendors may use tracking technologies and remarketing services to analyze user activity on the Site [and our mobile application]. Accessing the Site implies consent to this data collection.


Third-Party Websites

Links to third-party websites on the Site [and our mobile application] are not covered by this Privacy Policy. Review third-party privacy policies before engaging with them.


Security of Your Information

We employ administrative, technical, and physical security measures, but no method is entirely immune to misuse. Online information disclosure is susceptible to interception and misuse.


Policy for Children

We do not knowingly collect data from children under 13. If data from children under 13 is identified, please contact us using the information provided below.


Controls for Do-Not-Track Features

While most browsers and mobile systems offer a Do-Not-Track ("DNT") feature, our current systems don't respond to DNT signals.


Options Regarding Your Information

You can review, modify, or terminate your account information by accessing your account settings or contacting us.


Emails and Communications

You can opt-out of receiving correspondence by updating preferences or contacting us. For third-party communications, contact them directly.


California Privacy Rights

California residents can request information about disclosed personal data for marketing purposes. For residents under 18, data posted on the Site [or our mobile application] can be removed upon request.


Contact Us

For questions or comments about this Privacy Policy, please contact us at:


Email: contact@renacta.com


Please let me know if there are any additional details or modifications you'd like me to make to the document.